As cliche as it ALL sounds, Johnson's made me feel like family or, at the very least, a valuable friend. They are: TRUSTWORTHY- this is as important as being skilled. ACCOMMODATING - due to my work schedule, Lee provided an estimate over the phone, a loaner vehicle, and special pick up/drop off arrangements. PATIENT- answered my many questions, in great detail, throughout the repair process. PROFESSIONAL- Adam has great communication skills. QUICK-repairs were completed within promised timeframe. SAFE- they took measures to assure a safe environment for drop off and pick up. HONEST- there were a couple of adjustments to the price; however, I was notified appropriately and given time and control over how to proceed. REPUTABLE - Johnson's was recommended to me and I recommend them to you! 🚘