5

We were very impressed not only by the quality of the work done by Johnson's BUT also by their Customer Service. They kept in contact with us while they diagnosed the issue with our car and got us back on the road. We will be using them as our go do auto repair facility.

5

When having your car serviced, you want to be able to trust those who service it.. That's why we have continued to deal with Johnson Automotive for many years. Lee and his crew are the best.

5

Saturday

5

Found and solved my AC issue in no time. They were super friendly, upfront and honest. Will definitely consider them for future automotive repairs!

Thanks for giving us a shot at it for you. We do everything and any the ing you need. So hopefully it won’t need us anytime soon but when you do, give us a shout

- Johnson's Automotive - Mount Pleasant
5

Amazing service amazing people, My son and I had an unfortunate and unexpected car issue and they got us in ASAP!

5

Great work at a reasonable price

5

My guy generally does the work on our cars. We rebuilt the entire engine of a VW Passat CC and still had a pesky code hanging out. We took it apart and double checked our work and put it back together 2 more time and the code remained. Finally dropped it off at Johnson’s as we assumed it was computer related and was beyond the equipment we wanted to invest in. They hooked it up, clear the code (which we were not able to do) and checked the systems, and that was that. We has some small, petty work left (a sway link bar, a speed sensor, and a broken valve stem) that we gladly asked Johnson’s to button up for us and this car has been a daily driver and has had 0 issues or lights. A smooth ride! Super fair prices! We’d been sitting on this build for a while because we were planning to haul it to the VW dealership in Bay City and knew that would come with a pretty penny. Then Johnson’s opened right around the corner from us in Mount Pleasant and we gave them a shout and they said they had what it takes to take care of it and we kept our business local. Then my Ford Fusion. We replaced the battery and alternator about 6 months ago. More recently, intermittently, I began getting “Service Charging System” codes however no performance issues and the battery, alt, starter all continued to check out as good. I don’t use my car often but when I do, I am generally out of town. Last thing I wanted was to be stranded out of town. I stopped by Johnson’s. They had me in and out within an hour. Their best guess was there was a power surge at some point and it cause over 15 power related codes to different systems to show up however they were dormant. They were cleared and they did some further testing which all came out clean. Johnson’s went the extra mile and said “our best educated guess is this was a fluke that needed cleared. If this problem shows back up, bring it back and we will waive the initial diagnostic fee that you paid today and dig deeper.” That’s good business. This makes me so happy to know Mount Pleasant has Johnson’s. 6 years ago, this Ford sat with a seized engine after another shop in town put an incorrect oil filter on my engine and it hemorrhaged all of the oil. That shop hid behind every avenue they could when a mistake happened when all I wanted was my car back in operating condition. I’ve been very gun shy about going back to any shop. I’m so glad that now I can run to Johnson’s when a repair exceeds our equipment, expertise, or ambition to do it at home when needs arise. Thank you Johnson’s

5

The owner, Lee Johnson, is truly a good man. I came in with a tough situation, and instead of brushing me off, he took time out of his day to help — not just with my truck, but as a human being. You don’t see that kind of character in this world much anymore. Greg was solid too. Both of them went above and beyond. Real people, real respect.

I am proud of you. We discussed many things as we spent time together. I will try to remember to give you a call soon. I Hope that God is with you. He will listen to you, so make sure to talk to Him.

- Johnson's Automotive - Big Rapids
5

Definitely recommend! They were easy to schedule with and got me right in. The pricing was fair. They are very knowledgeable, got everything on my list I asked for fixed for me. One of the parts installed failed (factory error) and they got me right back in and replaced it at no cost. These are my new go to guys! :)

I just installed calipers today that both the calipers are seized. I do not understand the remanufacture quality one will be great the next no good. I’m glad we were able to get that taken care of for you and that you were not upset with us about it. Things Take time to work out and we’re always there for you

- Johnson's Automotive - Big Rapids
5

Beyond words, appreciative! I phoned the Mount Pleasant location and spoke with Jake regarding an issue I was having with my 2019 Ford edge. I explained that I had just had the spark plugs replaced and now I had an unexplained misfire. Jake was able to get me in that afternoon for a diagnostics analysis. Truly, the best $129 I have spent. All of my questions were answered, my car repair completed quickly and a full explanation of what had been tested and the results were on my receipt. If I could give more than five stars, I absolutely would. Thank you so much Johnson automotive.

Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive - Big Rapids (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.