5

I appreciated the overall experienceit was the first time Ive used them and will likely use them again if needed. Nice location, friendly staff, great communication and fair pricing. Would recommend

5

I am very happy with the service that I received . I had the motor replaced in my 2019 Jeep Cherokee .Greg was good to work with he kept me informed and followed through on what he said that he was going to do . Everything seems to be working fine . Thank You

5

Was greeted with smiles and comfort the moment I walked in! This crew went above and beyond to make sure I could get my vehicle back before the weekend in top shape!

4

5

Excellent customer service, thorough and fair pricing. What more can you possibly ask!? Highly recommend!

We appreciate the comment, but more than that. We appreciate you.

- Johnson's Automotive - Big Rapids
5

The staff at Johnson's is always very thorough and explain everything in a way that you can understand. Their prices I feel are on point. They care about the customers best interest is.

We really do care about our customers. We continuously train ourselves to put ourselves in the customer shoes while also keeping in mind that we are a for-profit business so we are able to kind of balance in the middle. Your transportation device a.k.a. vehicle is one of the largest assets that you own not a great investment, but one of the greatest assets. I love that we can be a part of everyone’s lives while ensuring safety for them in their family. Thank you.

- Johnson's Automotive - Mount Pleasant
2

Went for oil change was supposed to rotate tires don't believe they did has a note that the nuts had rust under the plating plus I have a sensor for low tire was on for left front tire after oil change it's still left front tire

The lug nuts are swollen from rust under the caps and if we remove them you would have to buy lug nuts to reinstall. We do not force anyone to purchase anything so we did not perform the rotation do to it not being approved to go further. We do not buy parts for repairs we would need to charge for those parts, if you want it done we can get you a price and do it for you.

- Johnson's Automotive - Mount Pleasant
5

Hey, we really appreciate you

- Johnson's Automotive - Big Rapids
5

Walked in had problems with my air conditioning was going out of town the next day they got me in the next morning took care of problem was headed out of town that afternoon still very happy with service will definitely take my vehicles back there in the future

Let us know if you have an issues with anything, we do it all

- Johnson's Automotive - Mount Pleasant
5

Its hard to find honest, dependable, and KIND customer service these days! Johnsons Automotive has it all. Absolutely wonderful people and they dont mess around! I will definitely be a returning customer if need be!

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Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive - Big Rapids (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.