Big Rapids Auto Repair

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5

They got me in quickly and it was fixed the same day! They did a very good job of communicating with me and letting me know the estimate before repair. Great Job! I would go back again

5

The team at Johnson Automotive figured out our issues and finished a day early! We are always pleased with the service and professional manner in which they conduct business.

5

5

5

I was driving home to Chicago from Elk Rapids and my car just full on went out on the side of the highway. I had to leave my car overnight on a Sunday at Johnson’s, not really knowing what was wrong or even if this was an okay place to leave my car. I heard from Mike by 8:10am on Monday (they open at 8) he was SO professional and SO patient with me. I was very nervous to drive my car home as I was over 3 hours away he reassured me that they did a complete look over my car, told me everything that was going on and had someone take the car out to ensure that it was safe to drive. Mike called me 4 times (because I asked) to check in and update me as well. I was really impressed and super appreciative for their service and their patience. If my car ever breaks down again in the middle of Michigan, I will be sure to take it here. I highly recommend. Thank you!

5

Personable and professional! Johnson's Automotive went above and beyond to help me get back on the road. I highly recommend stopping in!

3

I had them change my struts and do allighnment.. They accidently punchered my cv axle boot but the very next day i bought a cv axle and they put it on for free.. Thanks mike and adam for all the help

5

As usual, Johnson's did a fantastic job. They even recommended to me I have less done to the car because it was not necessary. Will be back yet again.

4

Good friendly service ,thorough and professional

5

Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.