Big Rapids Auto Repair

Johnson's Automotive
1305 North State St,
Big Rapids, MI 49307
(231) 598-6053Review Us on Google
Johnson's Automotive - Mount Pleasant
617 East Pickard Street,
Mount Pleasant, MI 48858
(989) 815-2640Review Us on Google
5

1

Johnsons Automotive replaced the valve cover in February for my sons vehicle. Had to have valve replacement done again currently in September same year. Under inspection and at another location locally, the 2 bolts were missing that hold the valve cover down and throttle. Many of the bolts were loose as well causing the cover to raise. Had the work been of quality this leak and repair wouldn’t of been necessary. My daughter had to have work redone on her vehicle this year that had already been done by Johnson’s as well, but she choose to go somewhere else as well.I did contact Adam and told him about the current situation reminding him of my daughter as well and suggested they look into their mechanic better. He replied; thank you and I will do that. I do not and will not recommend Johnsons Automotive for repairs. They did however give my daughter her money back, but that’s not the problem. It’s the poor detail given when repairing vehicles. Will not be using their services in the future. My children are important to me and mechanical failure by default of poor workmanship is not acceptable.

5

I was given an appointment promptly. The problem was accurately and repaired without delay. Everyone was congenial and helpful. Having a Bible in the reception area is an indication that the personnel follow the Golden Rule which I appreciate. Jeriel

5

5

excellent service

5

Good experience

5

Hey Hey, happy to hear it.

- Johnson's Automotive
5

I had never been here before. I came because its where my warranty approved. I could not be more happier with them. The gentleman there helped with any questions i had and helped me understand everything.

Thank you Stephanie

- Johnson's Automotive
5

They were very friendly, and repair was fast

5

These guys are great, you don't have to worry about taking your car back because it wasn't fixed right, they make it right the 1st time!!

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