1366 reviews

Big Rapids Auto Repair

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5

Johnson’s Automotive is the only place that I have been and will ever be taking my three vehicles to for fixing or maintenance! Why? BECAUSE of their integrity, skills, price, and thoroughness! They NEVER try to sell me on fixing something that is not broken and will never overcharge me for parts or labor! They tell me if there is anything I need to watch, or what I can do to get the most life out of anything. SAFETY is always their concern!

5

Fast and friendly service. Jake and Greg were great to work with and have a sense of humor. The mechanic did a phonemenal job on my vehicles repairs. I will be back!

Thank you for your positive review! We are thrilled to hear that you had a great experience with our team. We look forward to serving you again in the future!

- Johnson's Automotive
5

My experience here was more than I had expected. From setting up my appointment to explaining the work that needed to be done, I felt like a valued customer! Jake was nice and thorough. I was updated on my vehicles progress, and they even offer rides back to work. You just gained a permanent customer!

Thank you for your kind words! We are thrilled to hear that you had such a positive experience at our shop. We always strive to provide excellent customer service and ensure our customers feel valued and well-informed throughout the repair process. We look forward to serving you again in the future!

- Johnson's Automotive
5

Adam is exceptional mechanic. Greg is exceptional customer service relations.

Thank you for your kind words, Catherine! We're glad to hear that you had a positive experience with our team. Adam and Greg will be pleased to know that you appreciated their work. We look forward to serving you again in the future.

- Johnson's Automotive
5

Thank you for the 5-star rating, Larry! We appreciate your feedback and look forward to serving you again.

- Johnson's Automotive
5

Great service Brought my truck in to be repaired and it was taken care of quickly and everyone I dealt with was kind and professional I will be using them next time I need a repair

Thank you for the kind words, Martyn! We are thrilled to hear that you had a great experience with us. We look forward to helping you with your next repair.

- Johnson's Automotive
5

Wow… what an honest repair shop!!! They gave me all sorts of options on my repair and did not try to hard sell me on anything. The repair was great. I will be going only to them for future repairs.

Thank you for the 5-star review, Laurie! We appreciate your kind words and are glad to hear that you had a positive experience at our repair shop. We always strive to provide honest service and multiple repair options without any pressure. We look forward to helping you with any future repairs you may need!

- Johnson's Automotive
4

Thank you for taking the time to leave us a rating, Danny! We're glad to hear that you had a positive experience at our auto repair shop. If there's anything more we can do to assist you in the future, please don't hesitate to reach out.

- Johnson's Automotive
5

We use them fairly often for our company vehicles and love the experience! (:

Thank you so much for your 5-star rating, Abby! We're thrilled to hear that you enjoy working with the Johnson's Automotive team for your company vehicle needs. We appreciate your support! 😊

- Johnson's Automotive
5

We use them fairly often for our company vehicles and love the experience! (:

Thank you so much for your 5-star rating, Abby! We're thrilled to hear that you enjoy working with the Johnson's Automotive team for your company vehicle needs. We appreciate your support! 😊

- Johnson's Automotive
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