Big Rapids Auto Repair

Having a kid in college and away from home is hard enough. But now enter car problems when as a parent you are 2 1/2 hours away. Adam was awesome in helping to identify urgent vs. non-critical issues. Adam’s honesty and transparency has lended me the confidence that as my kid continues her college career in Big Rapids, we know we have an automotive repair shop we can rely on for any future repairs.

Amazing staff and outstanding service!!!!

As always, the friendliness and service was superb.

Excellent service and couldn’t ask for better customer service. Answered all our questions First time being there and will definitely will be returning for service on our other vehicle. If you need service on your vehicle I would not hesitate to recommend them.

As usual these guys come through. Excellent service.

Well done all around - as usual!!

I deeply appreciated that when I called I was taken seriously, being I am female! I loved that the tone of their voice didn't change because I was a girl calling with an issue! That to me gained their respect, right out of the gate. When they called to talk to me about something else that needed to be fixed they were sweet about it and explained everything in details I understood. The repair work has been amazing I have Air conditioning again and I don't have to worry about breaking down! I will recommend these guys to everyone I know! They had my truck done in one day, even tho it was a 6hr job! 100% for the staff on friendliness when I picked it up as well and they explained the warranty for the parts and labor to me and I am a very happy customer! I did make an appointment to have the work done, it was not an emergency break down.