Big Rapids Auto Repair

Honest, quick, quality work! Very friendly and helpful

Very courteous. Did a great job yeah

Front desk customer service (Adam & Mike) were Pro's to deal with. Prompt, Friendly, Knowledgeable, Detail Oriented. Top notch. I bought a Remanufactured transmission and had Johnsons install it. Install cost was reasonable, fit the job in fairly quickly, assisted well with getting the core returned to the Re-Manufacturer. Trans shifts great... driving home. It'd be a while before any install problems could/would crop up, but honestly I am Not Expecting any of those hiccups. The business has great reviews... and those don't *Just Happen*. When the van broke down 2 hours from home... my wife panic called not knowing what to do... I saw the good reviews, Johnsons lined us up with a great tow (a preferred tow business), rolled the tow into the bill, no immediate out of pocket... and got the job done. ***Relief*** after Chaos. :-) Thanks.

Johnson's were wonderful in assisting me what needed to be completed...I highly recommend them.

VERY PROFESSIONAL AND HELPFULE I ESPCIALLY APPRECIATED GETTING PICKED UP AT ENTERPRISE AND DRIVEN BACK TO MY CAR. IF I GET STUCK UP NORTH WITH CAR TROUBLE AGAIN I WILL DEFINELTY USE THEM THANKS

As always, I received excellent service!

They were prompt and very courteous. Mike and Adam took great care of me. It was a total engine replacement. They communicated along the way to let me know how it was going and finished the job in a day and a half!

Had a couple lights on the dashboard. Called, got an appointment quickly, they had diagnosed and fixed an electrical issues within an hour of the the scheduled appointment. Very pleased and will be back with future issues!