Big Rapids Auto Repair

Johnson's Automotive
1305 North State St,
Big Rapids, MI 49307
(231) 598-6053Review Us on Google
Johnson's Automotive - Mount Pleasant
617 East Pickard Street,
Mount Pleasant, MI 48858
(989) 815-2640Review Us on Google
3

It took 9 days total for them to complete the process of fixing a fan in my car. I paid $940 for that replacement with labor, the part, and diagnostics.

I can not remember the exact situation but I hope this is about right. The vehicle was towed in, and on the 6th of Oct (Thursday) we wrote up the paperwork and we made time to look at the issue. The vehicle repairs were finished on the 13th (thursday)(7 days later). The diagnostic on the overtemp issue that resulted in loss of coolant, was do to the radiator cooling fan assembly being defective. It is a pulse width modulated fan assembly that is controlled by the power train control module and could only be purchased from the dealer for your 2018 vehicle. It took us a few few days to get the part in ,but a week to get the amount of time nesseccary to replace the assembly and the blue antifreeze your vehicle takes is pricey. If you have any issues please give us a call.

- Johnson's Automotive
5

Was extremely happy with the service received. Very efficient, complete and work done on schedule.

4

Was easy to get into. And they were very professional. They were quick to look at my car and gave me a very detailed description in normal people terms on what was wrong with it. And included a quote to show me how much it would be to have them replaced.

5

HONEST, COMPETENT AND THEY HAVE REPAIRED OUR CARS SUCCESSFULLY FOR YEARS.

5

excellent service, timely and professional.

5

Honest and reliable service!

5

The service coordinator was very polite and informative. The service technician quickly diagnosed and resolved the issue. Great service.

5

quick and great service, did exactly what I wanted done.

5

Great service. Shop was able to remove my broken sparkplug in a day. Shop started on a Thursday morning and was finished by end of day. We'll done.

5

My coolant was leaking out and overheating the engine. Johnson's got me in same day and found the parts and had it repaired in 3 hours. The office staff were very nice and knowledgeable. I felt like they seriously listened to the situation.

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