Big Rapids Auto Repair

These guys have been fixing my cars for the last several years. No B.S. when they’re explaining to this completely not-a-car person, Why it needs fixed not just how. I joke they’re my “car husbands” since as a Widow, finding reliable mechanics is hard. Would recommend them Every Single Time!

I have used Johnsons in the past and have been sastified with their work and service. However when running a business sometimes things happen or can go wrong. At those times the true charachter of the business (owner, personel etc...) will come to light on how they respond to the conditions of what may have happened. I have experienced the up-most consideration, respect as a customer, integerity and quality that one could expect in the handling of a certain repair. Would I use Johnsons Automotive again ? WITHOUT HESITATION

My flex pipe broke on my exhaust system. They were very helpful and got me back on the road the same day that I brought it in for the repair.

Quick and courteous.

There are not enough words to express the level of integrity, honesty, depth of technical knowledge and expertise and customer positive treatment at Johnson’s Automotive!! I recommend this establishment to everyone! They just replace the engine in my auto and it is better than new! And they did it in great timing with appropriate cost. THANK YOU JOHNSON’S AUTOMOTIVE FOR ALL OF YOU!

I truly appreciate Johnson Automotive due to their integrity, honesty, depth of technical knowledge, expertise and customer positive attitude/service! I have only Johnson’s work on my vehicles and have for years! They maintain both my domestic and foreign vehicles. They just worked on my all wheel drive vehicle by replacing key drive train fluids as well as putting in new spark plugs. The car has never performed better than after their work! I trust my vehicle to perform perfectly no matter how far a trip might be taken because Johnson’s has always been so trustworthy in their work! It is better than a GREAT PLACE to take your vehicle to for updating or repair!!!! And, they get to your work in a very efficient time!!!

The guy I spoke to at the shop and over the phone was super kind and patient. I’m a young, first time car owner who doesn’t have a lot of knowledge about auto work, but he explained everything to me so I could make informed decisions about the work I needed done. They did a very thorough evaluation and efficient work on my car. I was very happy with the service!

Its good to find someplace you can trust. Been coming here for years and will continue to do so. Fair and honest.

Great people and great work.