Great service and friendly staff. They go out of their way to take care of you and your vehicle and are reasonably priced.

A missed diagnosis was fixed with no cost to me. They were upfront about it as soon as it was discovered and fixed it right. This was true transparency. That why we have been taking our cars there for about the last 10 years or so and will continue to do so.

We were driving from Lowell to Traverse City when we started having car trouble. I called them 3 minutes prior to closing and they told us to come in and stayed 2 hours late to help us out. Service like that is hard to find these days! Thank you!

We had our car go Kaput . They got it fixed pronto. Very pleased

I own a small business, and currently I am in the heat of a very busy season. I called into Johnson’s this morning, in need of an emergency repair on a band that broke on my gas tank while out on a route. I’m sure it’s challenging to do this for every instance, but they were able to get me right in and fix my problem within an Hour of calling. Greg, is always helpful and accommodating and I am very grateful for the work that Johnsons has done for my business, and myself. I would recommend Johnson’s automotive to anyone looking for quality, kindness, and prompt service. Thanks again, Greg, and staff!

We were on vacation from Indianapolis heading up to the Traverse City area for Opening Day when the alternator went out on my 2015 Honda Pilot around the Big Rapids area. Got in touch with Johnson's Automotive and, upon hearing of our circumstances, they ordered the part and squeezed us in during what appeared to be a very busy day. Total time from calling the tow truck to being back on the road was about 2 hours. Barely a blink. Lee and the whole team were fantastic! Fishing trip disaster avoided. This trout's dedicated to Johnson's Auto Repair. :)

Thorough and reasonable.

The guys at Johnson’s made time to run a diagnostic on my vehicle for me same day. The office staff was incredibly friendly, accommodating, and helpful. I would recommend this shop highly.

I decided to try Johnson's Automotive when my car started making some weird noises while driving, and I'm so glad that I did. Not only were they able to get me in quickly, but the service I received was hands down the best I've experienced with a car repair place. They were thorough and transparent throughout the entire process (even going on a test drive with me to make sure that they could hear the sounds that were happening). The prices are also much more affordable than other places in town. Sometimes getting your car fixed as a woman can be a little daunting, but I felt totally comfortable the entire time. My experience with Jake who worked at the front desk was awesome as well. He was friendly, explained everything clearly, and you can tell that he genuinely cares about the customers.