Big Rapids and Mount Pleasant Auto Repair

Make An Appointment
5

5

Approachable staff, Fast and on time ,

5

Brought in my 2011 Chevy Equinox with a 2.4 ecotech engine. After learning this engine is prone to failure pertaining to timing chain issues, Intake manifold internal pvc port plugging up causing rear main seal failures and excessive oil usage. I brought it to Johnson Auto. Not only did they do a a complete evaluation of my vehicle they kept me posted of everything they found. All said and done...My timing chain was worn (Which I could hear myself with engine running) my internal intake pvc port hole (GM more intelligent design) was completely plugged. (More than likely my excessive oil usage) was cleaned out, new timing chain installed along with coolant flushed/filled, oil/filter changed and serpentine belt replaced all within 2-1/2 days. During the process there was no surprises, everything was explained fully and all questions were answered. Highly recommend and they also give a discount for veterans. Thank you Johnson Auto.

Thank you for your review, Brian! We really appreciate the details you included as well. Our team does its best to fully explain what is going on with each vehicle. When our clients understand the situation and the reason for our suggestions, they are better equipped to decide what they want to have done immediately, and what can be addressed in the near future. We are proud to offer a discount to our country's veterans as a small token of our appreciation for their service. Thank you, Brian, for serving our country with honor.

- Johnson's Automotive - Big Rapids
5

5

Help me out when I sliced the sidewall at closing time.

5

We brought my sons car in for a safety check...they told us everything that was wrong with it...in a honest manner.

4

5

Estimate of when they could look at my car. They diagnosed the issue, advised on potential issues and stuck to their estimate. Advised of future potential issues. Great service, reasonable prices and guarantees their work.

5

I received great customer service and quality repair. Looking forward to my next appointment to finish the process. Thank you for your time and professionalism. Have a peaceful day

5

Quick and efficient service!

Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive - Big Rapids (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.