Big Rapids Auto Repair

Always prompt , courteous, I believe up front and honest .. two things stand out..1.. car is normally into the shop at appointment time… two.. usually, car is done same day..

I highly recommend Johnson Automotive Repair. Greg and the rest of the staff are great mechanics, hard working, ethical, and fair. We had an issue with our hydraulic steering system on a road trip from Southern MI to Northern MI in the late afternoon. Greg got us in before they closed, his team quickly diagnosed the problem and fixed it despite not immediately having the correct part. He explained the expectations, status, issue, and results and we were back on the road in an hour. Thank you Johnson Automotive. Carl Larson

Johnson is one of the best auto repair shops we have ever taken a vehicle to for repairs. They evaluate our college daughters 30 year old truck earlier than expected, diagnosed the main issue immediately and gave a accurate estimate on the cost of the repair. They recommended a few things that should be repaired (sooner than later) on the truck as well. While working on the truck they noticed a leak from the right brake caliper (that was brand new from a chain brake shop). Clearly this was a safety issue, so they replaced the calipers (under warranty). This team looked out for the safety of our daughter and we are grateful for that. All this was happening a few days before Christmas, which was stressful. They even gave her a ride so she could pick up her truck. We appreciate this team for the accurate diagnosis, promptness of the repairs and the care that showed.

Very impressed with the service. Would highly recommend to family/friends.

Didn't just say they fixed my they test drove it to make sure that was impressive

Being new in town, I was unsure where to take my vehicle for a major repair. A friend recommended Johnson's. I was very impressed with their professionalism and honesty. They were very fair and got my repair quickly!

Great customer service. Very streamlined and stress free. You’ll have your car in and out in no time