Big Rapids Auto Repair

I would definitely recommend Johnson Automotive to anyone. I was visiting from out of town and called because my check engine light came on. They got me in the morning of the next day and were able to diagnose and fix my vehicle. They even gave me a loaner vehicle while I waited. They were honest, kind, and prices were reasonable.

While dropping off my vehicle, the person at the front desk came across to me as rude, was difficult to work with, and the information from them was so unclear; I had to double-check the shop was capable of working on the vehicle. I was quoted a grossly inflated price. I called another shop, and the total price was about $1,000 less, with OEM parts. I would not return here.

Problem taken care of! Price was reasonable, communication was outstanding and I had my car back in a day!

Johnson Auto was fast and they do great work

My kids Toyota Camry needed a new starter, not only did they take it in immediately and got it fixed; they also diagnosed a few other issues that were sneaking up on her and would’ve cost a lot more down the road And THEN they gave my accura mdx a thorough tune up including valve adj. These guys are obviously not the ONLY great garage in town- but they ARE one of the few that will provide a loaner vehicle while yours is being serviced. They have the knowledge of a dealership; with the honesty your uncles garage; and they are priced somewhere in between

Very honest great work. Highly recommend.

Fair, fast and honest. Come back again and again.

My 2014 Equinox had the wiper motor go out. Johnson’s not only fixed the problem, they were able to save the part. A new motor was $200. They fixed it for the cost of labor. Weeks later I had it happen again. Johnson’s stood by their work and fixed it for free. Both times I was out in under 90 minutes. That’s no guarantee. But they do take your time seriously. The staff at the counter are friendly and professional. I definitely recommend them.

Great service, professional staff and quick to make recommendations for vehicle to run better.