Big Rapids Auto Repair

They were very helpful and informative. The tech talked me through the whole process of what he was found and what he expected to accomplish.

i was able to make contact thru email and in no time i had the answer to my questions and they were able to get it right in there the next and called about the cost of my repairs and found other issues that i was not even aware parts i and they were able to get the parts in by the next morning and get those put in right away

Have been here twice and both times we have received honest information about our vehicle and reasonable prices for the work. Johnson's Automotive will be our only choice for repairs on our vehicles!

Friendly, helpful, gave both best & worst case scenario estimates, and it turned out the best case. Unlike some places where they give a best case estimate and then you end up paying for a worst case that was never even mentioned in the estimation process, the folks a Johnson Automotive said they would do the minimum required, and did just that. I will definitely o to them again.

AWESOME!! I was late getting there for my appointment and you guys were still able to get my truck in and get going on it. You guys done an excellent job keeping me updated and letting me come pick it up well after you were closed. So grateful to you guys for getting my truck fixed so fast.

Repairs were done in a timely manner. After the repair I noticed a problem with the air circulation, Johnson's had me bring the car in the next day and fixed the issue within a few minutes, no charge. Staff is courteous.

Excellent customer service and very accommodating

I highly recommend Johnson's Automotive for any of your auto repair needs. The are very professional and do a great job.

I just had a wheel bearing replaced on my van, and had an excellent experience, same as always. We have been using Johnson's since they opened and have never had a bad experience. After years of shifty mechanics and overcharged repairs, I found Johnson's and will never go anywhere else.

Very friendly staff who takes the extra effort to explain the repairs. This was my first time here, but I will be back should any other repair concerns arise.