Big Rapids Auto Repair

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5

Excellent work..... couldnt ask for better service...

5

Johnsons Automotive operates with great integrity. I brought my vehicle in for an issue with a coil. All of my coils had been replaced at Johnsons about a year prior. This was the second time I had been in with a coil issue since the replacement. Instead of replacing the part which was covered under warranty, they opted to replace ALL of my coils with a different brand of coils that was more expensive, at no cost to me. They wanted to make sure I would not be back in for the same issue again, so they ate the cost of switching to a new brand, and they had my car back to me that same day. Johnsons went above and beyond to give me great service and told me "it was just the right thing to do."

5

Extremely helpful people. I now know what really needs to be fixed on my car. I honestly will be taking my car to Johnson's from now on.

1

They are some of the rudest people to their customers I have ever seen!

I am hope that will not happen again. i say that because we have addressed those who have a rude tone and we strive to move forward and get better.

- Johnson's Automotive
5

Being new to the area, I was looking for a repair shop that was honest and operated with integrity. Johnson's Automotive Repair exceeded my expectations. I will use them again and have already recommended them to others.

5

Johnsons Automotive squeezed me in to look at my car since I had lights going off, they were very helpful and discovered the problem right away. They also explained everything to me and didn't talk to me like I just a silly girl. They were amazing and explained what we should do next and what doing the next step would entail and how it would benefit my vehicle. Not the typical well you have to have this done or else, i did not feel like they were just out to male money off me. We will definately be taking our vehicles there going forwatd.

5

I always get excellent service at Johnson's Automotive

5

We highly recommend Johnsons for all your automotive needs. Their knowledgeable friendly service is second to none

5

Fast courteous service as always

4

Thanks for looking at my vehicle and finishing the job the same day, even when I had just dropped it off that morning!

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