We were so thankful for the great service we received from Johnson's yesterday 7/9/25. We were travelling home from Traverse City and our car started making terrible noises. We were afraid our U Joint was broken. We called from the highway and they said they would take a look at it. The mechanic worked through his lunch break. We had 2 lug nuts loose on the drivers side and 3 on the passenger side. They tightened them and took it for a test drive. We were on our way in a little over 1 hour. Several other shops we called, said they were too busy and wouldn't even take a look. We were so grateful they were willing to help us out.
We always look at the schedule and then we look at our heart and before long the words “we can look at it “ come out. Either way you look at it. There’s either something we can do or there’s something that no one‘s gonna be able to do in that moment but a lot of times we make away and the technicians are fantastic. Just like you said they will stop everything work through lunch stay late come in early and they are phenomenal employees. I’m thankful that you were able to experience what we do every day taking care of the community wherever that community comes from.
- Johnson's Automotive - Big Rapids