Big Rapids Auto Repair

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5

They are so nice , and don’t beat around the bush. They tell you the problem and the cost up front for you to verify what you want done. I always take my car here, and even though I’m a college student, they are affordable and never try to take advantage of my time or “ignorance”. :)

5

Job well done.

5

If you're looking for a hundred percent mechanic this is the place brought my Acura in for a bad timing chain and replaced two days back on the road feels like a new car great communication couldn't ask for better help thanks

3

So far the service on our vehicle has been good. They've done good work. The guy at the front desk however could be a little more personable. I can't say he's been rude but he doesn't present himself as very friendly either. So far that's been your only downfall.

Thank you for letting us know about the concerns, and I believe these issues have been resolved. We now have 2 service writers and this has reduced the stress on one mans shoulders. He is revealed and knows that his stress was leaking through. Thank you

- Johnson's Automotive
1

I came in to get a estimate for our vehicle and I was talked to rudely and Had a lot of hostility towards me because I stated what was wrong with the car and he did not believe me as if what I was saying that was wrong didn’t needs to be fixed.

Sorry, We should have just given you a quote. We did not mean to argue with you. I think we just wanted to look at it before we gave an extensive quote on repairs, we see often are not the cause of the complaint. We should have done the quote and then talked about getting it in to look at it, before the repairs are scheduled. sorry

- Johnson's Automotive
5

Excellent service. These guys are there to help you out.

4

They had everything for the power ram, And have been helping me return her to her formal glory !

Cool truck. We are the first to admit we are not a restoration shop, but we do our best to try and give the same service to the classic car market with what we can get locally. Thanks for working with us

- Johnson's Automotive
5

I always receive excellent service at Johnson’s Garage! I would recommend their service to everyone I know!

5

Thanks so very much for picking me up at the cancer center to pick up my car, and for going above and beyoond to help me figure out how to open that rear door. And for cleaninging out the catch of bird seed under the consol. Really appreciate it. Need my wheels. Thanks for the great service. Barb Larie

5

Great service. I brought a vehicle in and Johnson's repaired the vehicle quickly and for a very fair price. I highly recommend Johnson's for auto repair! We always take our vehicle to Johnson's.

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