Big Rapids Auto Repair

I typically like to do my own maintenance on my vehicles, but unfortunately, this one was over my head. I appreciate how professional your office staff was, and how your technician went through a complete analysis, and explained exactly what he had found. I truly did not anticipate the low cost of the repair, and this simply proves to me that your company is honest and fair. . I'll certainly be back. Thanks again.

We trust their professional work & recommendations of what to do with our car. They tell us when our parts come in & get our car back on the road.

Completed my oil change and very thorough courtesy inspection within 45 minutes. Went over everything in depth with what they saw. Got a deal for $24.99 for the oil change! Would likely return. Didn’t try and rip me off or talk me into things my car doesn’t need.

Took our 2010 Ford Ranger in to Johnson's. Had an electrical issue, dash lights flashing, no power to ignition to start it. Lee started working on it immediately and found a major wire connector was not properly connected. He fixed it fast with very little money out of my pocket. They get right to the point without messing around and get it done.

Great service, came in with a lower cost than competition, had I had that amount of funds available Johnson Automotive would have done the work, I trust them to do the work on my car in the past and they have never steered me wrong, just this time I needed to go a route with remanufactured parts and save some cash. Lee Johnson, Rich, & crew great people to contact for car work.

Johnson's replaced my 2006 Dakota transmission while I was traveling in Michigan. They went out of their way to get me on my way ASAP, and charges were reasonable. Great to work with and friendly too! Thanks so much, Bryant Doll

Open and honest!

I was very satisfied with my dealings with Johnson automotive. So far they have fixed two of my vehicles and I am very pleased with their service. I will never go to the dealerships in town when there is a place like Johnson automotive where I can get a quality repair for a fair price and not feel worried that someone was scamming me like at the big dealerships.

I appreciate their honesty and their consideration for my budget. I would say they are like family, but the employees at Johnson's Auto are kind and friendly. LOL!

We stopped through on our way up to Traverse City from down state, having an issue with the latch on the hood of our car who do you call on a Friday around closing? Johnson’s Automotive Repair! They were so helpful and quick. Not knowing what you will get when you are from out of town, I would recommend this shop to anyone. Thank you so much for getting us back on the road!